BEFORE ORDERING:

Please measure your favorite necklace(s) before ordering to ensure you’ll receive the most desirable length for you.  Each person has different tastes.  If you find a piece you love that is not the right length, I can TRY to find similar beads to custom make that item for you.  I can also use the beads shown and add to the piece with similar, co-ordinating beads.

TERMS:

Any props or decor accompanying the  jewelry pieces in the photographs is not included for sale.

FOR PROBLEMS OR CONCERNS:

I want you to love your jewelry as much as I love making it.  I try to buy great quality materials, but as with fine gemstones, there may be some difference in color clarity.  Each bead has its’ own distinctive character.

Please email cheryl@atouchofelegancejewelry.com for individual attention.  I will resolve any issue with integrity and efficiency.

SHIPPING:

I ship USPS every Tues.  All orders should ship the Tues. after the order is placed, except in the case of an emergency or illness, this being the only exception.  Thank you for your patience ahead of time, should this occur.

For expedited delivery, please contact cheryl@atouchofelegancejewelry.com.  There will be  additional shipping costs with each special order.

Domestic Shipping

First Class takes 2-5days

INTERNATIONAL SHIPPING:

First class can take from 2-6 weeks along with adjusted shipping fees.  Please keep this in mind when placing an international order.

LOST/STOLEN/UNDELIVERED PACKAGES:

In the rare case that something be lost, stolen or undelivered, I cannot be responsible once the order has shipped.  You will need to contact the Post Office to track your package with the provided tracking number.  You will need to contact Customs for international packages.

Money cannot be refunded for lost, stolen or undelivered packages.